Our dedicated NDIS team member is available via phone or email to help with your NDIS questions.  If you need help with product selection or an invoice please let us know on ndis@sensoryandme.com.au  or 0438 207 653.

Sensory & Me® is not an NDIS Registered Provider. You can however place an order in store to claim through your NDIS funding.

When placing your order online, it is important that you put the Participants Name, Phone Number, Participant Number & Delivery Address. This will help with invoices being processed by your plan manager.

NDIS Self Managed: Please place your order online and pay with your preferred payment method. If you pay for the order a Tax receipt is sent to the nominated email so you are able to claim back your invoice. Orders without immediate payment will be held for 7 days. If the order has not been paid, within this timeframe, a reminder will be sent. 

NDIS Plan Managed: Choose the NDIS Plan Managed option in checkout to have an invoice sent directly to you or your plan manager. Orders will be held for 14 days. If the order has not been paid, within this timeframe, a reminder will be sent. 

Tax Invoice: Please email the Participants Name, Phone Number, Participant Number, Email Address, Delivery Address and items you would like to order and we will create the invoice for you. Email ndis@sensoryandme.com.au

If NDIS orders are not paid within the allocated timeframes, they will be cancelled. To have your order extended please send an email to ndis@sensoryandme.com.au