Our dedicated NDIS team member is available via phone or email to help with your NDIS questions. If you need help with product selection or an invoice please let us know on ndis@sensoryandme.com.au or 0483 207 653.
Sensory & Me® is not an NDIS Registered Provider. You can however place an order in store or online to claim through your NDIS funding.
When placing your order online, it is important that you put the Participants Name, Phone Number, Participant NDIS Number & Delivery Address. This will help with invoices being processed by your plan manager. You can enter the NDIS # after the surname.
NDIS Self Managed: Please place your order online and pay with your preferred payment method. If you pay for the order a Tax receipt/invoice is sent to the nominated email so you are able to claim back your invoice. Orders without immediate payment will be held for 7 days. If the order has not been paid, within this timeframe, a reminder will be sent.
NDIS Plan Managed: Choose the NDIS Plan Managed option in checkout to have an invoice sent directly to you to forward on to your plan manager. Orders will be held for 14 days. If the order has not been paid, within this timeframe, a reminder will be sent. Once the money is in our account we will ship your order out or notify you it is ready for collection.
If NDIS orders are not paid within the allocated timeframes, they will be cancelled. To have your order extended please send an email to ndis@sensoryandme.com.au
Can I use my funding for Sensory items?
Navigating NDIS funding for sensory equipment can be challenging, even with recent policy updates. So, what items are eligible for funding, and which ones aren’t?
Sensory equipment includes tools that support touch, sight, sound, and movement, helping individuals manage emotions, stay calm, and enhance therapy. Certain items, such as adaptive clothing, chewable aids (if approved in your plan), and noise-cancelling headphones, may be funded if they are considered essential supports. However, many common sensory products—like trampolines, swings, bean bags, and standard balls—are typically classified as general household or recreational items and are not covered.
To receive NDIS funding for sensory equipment, written justification from an Allied Health professional, such as an occupational therapist, is usually required. This should outline how the item directly benefits your specific needs. If you're unsure about an item’s eligibility, reviewing your NDIS plan and seeking professional advice is a great place to start.